Returns Policy

Our Guarantee

Here at Peat Free Plants we are committed to providing you with a superior customer service and are confident that the upmost care and attention to detail has been taken in the processing, packing and delivery of your order to ensure that you receive it in perfect condition.

However should you not be entirely satisfied or should the goods you receive be damaged or defective please notify us within 28 days of receipt and we will provide you with a replacement or refund.

Your statutory rights are not affected.

Cancelling your order

Should you wish to cancel your order and  you may do so at any time by contacting bridget on 01684 540631. Provided we have not already dispatched you order we will offer you a full refund. If we have already dispatched your items, we unfortunately will not be able to stop the delivery process.